Out of order

Create, edit, and delete out-of-order records for maintenance and similar cases, and deduct sellable inventory accordingly.

Entry: Console → CRS → Out of Order.

Prerequisites

When a room cannot be sold temporarily (for example it needs repair), create an out-of-order record for that room.

After you create an out-of-order record, for the selected period: total sellable inventory and that room type’s sellable inventory each decrease by 1, and the room cannot be assigned to any reservation.

Steps

Create out of order

Click Create Out of Order at the top right. All fields in the dialog are required.

Fill in:

Room Number: Dropdown of all rooms in the project; single select.
Dates: Today and future dates.
Remark: Reason.
Create Vacant Cleaning Task on End Date: When selected, night audit on the end date creates a vacant cleaning task for that room.

Click Confirm.

On success, a toast shows the latest sellable count for that room type in the selected period.

Vacant cleaning from out of order is created only when night audit reaches the end date; it is not visible in Console before then.

Creation fails if the room is occupied by a reservation (including sublease) or already has an out-of-order record in the period — the dialog shows the reason.

Edit out of order

Click More Options on the record → Edit.

Editable fields are highlighted; others are grayed out:

Room Number: Not editable.
Start Date / End Date: Editable unless the date is already in the past.
Remark: Editable.

Click Confirm.

Edit uses the same validation as create: success toast on success; error text in the dialog on failure.

If you change the end date to today, the system will not auto-create vacant cleaning even if Create Vacant Cleaning Task on End Date was selected at create — create the task manually.

Delete out of order

You can delete only when the out-of-order start date is today or in the future.

Click More Options on the record → Delete.

In the confirmation dialog, click Confirm.

Result

After create: sellable inventory for the period drops by 1 for the hotel and the room type; the room cannot be assigned.
After delete: the record is removed and sellable inventory for that period is restored immediately.

FAQ

None

Out of order

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