STL Cookbook

Generate Bill

Automatic generation of deposit, room charge, and utilities bills, plus manual generation for other charges.

Prerequisites

None

Steps

Understand automatic generation

  1. Deposit and room charge bills: Generated automatically based on contract period and billing day when staff submits a contract or a guest self-renews.
  2. Utilities bills: Generated on the default billing day each month (guests above average usage only). Adjust the default billing day at Console → Finance → Long Stay Contract Settings → Utilities.
  3. Other bills: Must be generated manually by staff.

Generate other bills

If a guest must pay an extra charge (e.g. damage compensation) and needs a bill, first create a positive charge transaction on the reservation detail → Transactions page. Then generate a bill for that charge. See Create transaction manually.

On the Transactions page, find the charge transaction, open more options (three dots), and select Generate Bill.

Fill in required information in the Generate Bill dialog.

Click Confirm.

The generate bill dialog collects bill information. If Send SMS/Email Notification is checked, the guest receives a reminder. Primary button is Confirm.

Result

Generated bills appear in:

  • Console: Reservation detail → Bills
  • Guest App: Me → Bills

The bill type is Other. Due date and property information reflect what was entered during generation.

On Console reservation detail → Transactions, the charge transaction shows a Linked Bill entry. Click to view the linked bill.

FAQ

None

None

On this page

PrerequisitesStepsUnderstand automatic generationGenerate other billsResultFAQRelated