Accounts Receivable
Configure AR accounts and transaction codes, then complete offset payments and unallocated balance handling in AR accounts.
The following uses Sidé's AR account configuration and settlement workflow as an example.
Prerequisites
None
Steps
Create a payment transaction code
Used by the front desk to balance accounts within a reservation.
Skip this step if a relevant transaction code already exists. See Transaction code management.
Go to Finance → Transaction Code.
Click Create Transaction Code and configure the fields shown in the dialog.
Click Confirm.
The create transaction code dialog includes code, description, group, and attribute toggles. The primary button is Confirm.
Create an AR transaction code
Used by finance to settle accounts within AR accounts.
Go to Finance → Transaction Code.
Click Create Transaction Code and configure the fields shown in the dialog.
The AR Only toggle must be enabled.
Click Confirm.
Create an AR account
Go to Finance → Accounts Receivable.
Click Create AR Account and configure:
- AR Account Code: Letters and underscores only, up to 20 characters.
- Transaction Code: Select the required payment transaction code.
- Company: Optional.
- Remarks: Optional.
Click Confirm.
The create AR account dialog uses the fields above. The primary button is Confirm.
Configuration notes:
Different AR accounts may share the same transaction code or company, but the Transaction Code + Company combination must be unique in the system.
Configuration requirements by account type:
| Account type | Configuration requirements |
|---|---|
| General accounts (OTA, WeChat, etc.) | Configure the relevant transaction code only |
| Company account (Auto Invoicing enabled) | Configure Direct Bill Transaction Code and company profile; dedicated transaction code is optional |
| Company account (Auto Invoicing not enabled) | Configure dedicated transaction code only; company profile is optional |
- Transaction assignment examples:
| Configuration | Transaction code | Company profile | Effective rule |
|---|---|---|---|
| Transaction code only | 1206 | Not configured | All transactions with code 1206 in any reservation are assigned to this account |
| Transaction code + company | 9980 | Sidé | Only transactions with code 9980 in Sidé company reservations are assigned to this account |
Settlement workflow
After the front desk posts direct billing or balances a Sidé reservation, an outstanding bill is automatically created in Sidé's AR account. Historical bills before the AR account was created are not imported automatically.
If the front desk balances manually, use that company's payment transaction code.
Go to Finance → Accounts Receivable.
Find the company's AR account and click View Details to open the AR account detail page. The page lists outstanding bills and supports filtering by transaction date and transaction code.
Select the bills to settle and click Offset Payment.
Create AR payment transactions as needed (up to 3). The offset payment dialog shows selected bills and the payment entry area.
Click Confirm.
When creating AR payment transactions, enter negative amounts. Confirm is enabled only when total outstanding amount + total entered amount = 0.
Result
After offset payment is confirmed, the selected bills are settled. The AR account detail page continues to show outstanding bills and AR payment records.
FAQ
- Can the AR account code be changed after creating an AR account?
- How do I view the outstanding amount in an AR account?
- How do I view the reservation linked to a bill?
- I settled the wrong bills — how do I reverse it?
- Unallocated balance
- How do I view offset payment operation records?
Related
None