Group folio and invoices
Configure settlement on group detail, and create, send, and settle group invoices.
For groups where charges are settled centrally or per room. Configure settlement on the Window tab soon after creation — only while Upcoming.
Entry: Console → Rooms → group reservations → Group Detail → Window / Invoice.
Prerequisites
- Group exists.
- Change settlement: group Upcoming.
- Create invoice: group is not both Checked Out with window balance 0 (cannot invoice in that state).
Steps
Configure settlement
Open Window on group detail.
Click Edit next to settlement method.
Choose one option and Confirm:
- Settle by room: each guest pays their own room
- Group settlement — room charge only: room charge on group account; other charges per guest
- Group settlement — all charges: all charges on group account
Settlement dialog lists the options; primary button Confirm.
After night audit:
- Room charge: posts to guest windows first; if settlement includes group room charge, transfers to group master account
- Other charges: post to guest window first; transfer to master if in group settlement scope, else stay on guest window
Master account charges are settled via group Invoice (create invoice and collect payment); other charges settle on guest windows like individual guests.
The window shows transfers from guest rooms, payments against group invoices, and balance.
Create group invoice
Create as needed.
Open Invoice tab, click Create Invoice.
Fill in:
- Charge item (max 30 characters, custom)
- Amount
- Due Date
Click Confirm. Invoice is created unpaid.
Reference amount is display only. For Group settlement — room charge only with a complete rooming list, it often equals total room charge for pre-arrival collection; it shows remaining receivable if partial payment exists.
View and send invoice PDF
PDF is not emailed automatically — download and send manually.
On the invoice, more options → View Details.
Click View PDF (property preferred language).
Download and send to the guest.
Collect on group invoice
After payment, more options → View Details.
Click Post Payment; fill type, date, amount, optional remark.
Click Confirm.
Payments appear on invoice detail and Window tab.
Cancel invoice only when it has no payments.
Result
Settlement applies as selected; invoice unpaid until collected; window and invoice update after payment.
FAQ
None