STL CookbookSend Bill
Automatic and manual send timing for draft bills, and notification channels after sending.
Prerequisites
Only draft bills involve send operations.
Steps
Automatic send
| Bill type | Send timing | Notes |
|---|---|---|
| Deposit bill | Sent immediately when contract is submitted | — |
| Room charge bill | Based on date | Auto-sent if current date ≥ auto-send date; otherwise remains draft (not visible to guest) |
| Utilities bill | Auto-sent when generated | Generated and sent on fixed cycle |
| Other bill | Auto-sent when generated | — |
Based on bill reminder settings and bill period start date. Path: Console → Finance → Long Stay Contract Settings → Default Settings → Bill Reminder Settings.
Example: If set to 5 days in advance, for period 2026-03-20 to 2026-04-20, the system auto-sends at night audit on 2026-03-15.
Manual send
For draft room charge bills not yet at the auto-send date but needing early payment.
Open Console → Reservation detail → Bills.
Click the draft bill.
Click Send.
Notification channels
| Channel | Applies to | Notes |
|---|---|---|
| Guest App push | Primary occupant on all long-stay reservations | Instant push after bill is sent |
| SMS | Primary occupant on all long-stay reservations | Instant SMS after bill is sent |
| Party B contact email on company contracts | Email with payment link and bill PDF |
When a bill is sent, the bill PDF uses the current room number and is not updated afterward.
Result
Bill status becomes Sent. Guest receives notification via App, SMS, or email.
FAQ
None
Related
None