STL Cookbook

FAQ Management

Manage FAQ categories, order, and visibility on the Guest App support page.

Use this page to manage FAQs on the Guest App support page. The list shows configured Q&A with category and order.

Prerequisites

Entry: Console → MarketingCMS - Guest App FAQ.

Steps

Add Q&A

Click Add Q&A in the top-right corner.

Fill in the dialog:

  • Category: select from dropdown
  • Order: number; determines display order in the Q&A list
  • Question: multilingual
  • Answer: multilingual
  • Images: optional, up to 3

Click Confirm to create; default status is visible.

The add Q&A dialog includes category, order, question, answer, and images; the primary button is Confirm.

Edit Q&A

Find the Q&A to edit in the list.

Click more options (three dots) and select Edit.

Update information in the edit dialog (all fields editable).

Click Confirm.

Hide Q&A

Find the Q&A to hide in the list.

Click more options (three dots) and select Hide.

Click Confirm in the confirmation dialog.

After hiding, the Q&A is no longer visible to guests.

If a category has no Q&A, that category is not shown in the App.

Result

After add, the Q&A appears in the list (visible by default); after edit, content updates; after hide, it is hidden from guests.

FAQ

None

On this page