FAQ Management
Manage FAQ categories, order, and visibility on the Guest App support page.
Use this page to manage FAQs on the Guest App support page. The list shows configured Q&A with category and order.
Prerequisites
Entry: Console → Marketing → CMS - Guest App FAQ.
Steps
Add Q&A
Click Add Q&A in the top-right corner.
Fill in the dialog:
- Category: select from dropdown
- Order: number; determines display order in the Q&A list
- Question: multilingual
- Answer: multilingual
- Images: optional, up to 3
Click Confirm to create; default status is visible.
The add Q&A dialog includes category, order, question, answer, and images; the primary button is Confirm.
Edit Q&A
Find the Q&A to edit in the list.
Click more options (three dots) and select Edit.
Update information in the edit dialog (all fields editable).
Click Confirm.
Hide Q&A
Find the Q&A to hide in the list.
Click more options (three dots) and select Hide.
Click Confirm in the confirmation dialog.
After hiding, the Q&A is no longer visible to guests.
If a category has no Q&A, that category is not shown in the App.
Result
After add, the Q&A appears in the list (visible by default); after edit, content updates; after hide, it is hidden from guests.
FAQ
None