Service Notices

Send service notices to residents from Console and explain where guests view them in Guest App.

Use this to send service notices to residents, such as water or power outages and urgent matters.

Prerequisites

Entry: Console → Community → Service Notices.

Steps

Staff send a notice

Click Create Notice.

Fill in the required information as prompted.

When recipients are Specific Rooms, you can check the box before a floor to select all rooms on that floor; to select individual rooms, expand the floor list and check rooms as needed.

After filling in the form, click Save to submit the notice.

The create notice page lets you enter notice content and choose recipients by floor/room. The primary button is Save. For specific rooms, you can select an entire floor or expand and select individual rooms.

After submission, service notices usually arrive within 1–3 minutes. Please wait briefly.

Users view notices

After a service notice is sent, affected users see red-dot indicators on the Guest App home message icon and Service Center.

On the home page, tap the message icon in the top-right corner to open Message Center.

Select Service Notices to view all notices.

Result

The notice arrives in about 1–3 minutes after submission. Affected users see red dots on the App home message icon and Service Center, and can view notices under Service Notices in Message Center.

FAQ

None