STL Cookbook

How to Earn Points

Earn ESG points through eco-friendly behavior, community participation, sublets, and manual adjustments.

Prerequisites

Understand point sources before manual adjustments:

  • Eco-friendly behavior: hot/cold water and electricity usage below community average (hotel and long-stay averages calculated separately).
  • Community participation: post shares/posts (max 10 points/day, requires more than 2 posts); receive likes/comments; give likes/comments; join/host events.
  • Sublet: one point per night during the sublet period.
  • Extra rewards: manual point adjustments by operations; carryover from previous season (unredeemed points carry over at a set ratio).

Steps

Manually add or deduct guest points

Go to Console → User Detail → ESG Rewards → Points.

Click Add/Deduct Points.

In the dialog, fill in item, operation (+ or -), score, and notes.

Click Confirm.

The points page shows current season point details; the add/deduct dialog adjusts score and notes.

Adjustments apply to the current season only.

Result

None

FAQ

None

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