Suspected linked reservations

The system flags back-to-back stays that share a guest name so front desk can confirm or exclude the link before check-out or room assignment.

Prerequisites

Both conditions must hold for two reservations to be suspected linked:

1. A’s booker (or any guest) has the same name as B’s booker (or any guest).
2. B’s arrival date equals A’s departure date.

Steps

Reservation details

When a suspected link exists, Linked reservations on main info shows a count badge. See Confirm link and Exclude link.

The badge is a red number when links are only suspected.

Check-in & Check-out

On Check-in & Check-out, a red marker appears beside the date instead of ETA or ETD when a suspected link exists.

Shown when a guest has two reservations (A and B): A checks out today and B checks in today.

• B’s Arrival date shows a red marker (no ETA).
• A’s Departure date shows a red marker (no ETD).

A purple marker means the two reservations are already confirmed linked.

Result

None

FAQ

None

Related

• Confirm link, Exclude link, Unlink, Import guests
• At check-out, watch link gates: Check-out