Utilities Settings
Configure utilities billing rules, unit prices, default billing day, and App mandatory priority payment for long-stay reservations.
Entry: Console → Finance → Long Stay Contract Settings → Utilities.
Configure utilities billing rules, billing cycles, and payment priority for all long-stay reservations in the property. A master toggle controls automatic utilities calculation and bill generation.
Utilities master toggle & effective date
| Charge Utilities status | Description |
|---|---|
| On | All long-stay reservations in the property automatically calculate and generate utilities bills per configuration |
| Off | No utilities bills for long-stay reservations; existing bills are not affected |
After enabling the master toggle, set an Effective Date. Rules take effect on that date.
Utilities unit price configuration
- Unit prices: Water, Hot Water, and electricity default to ¥0; editable from ¥0.00 to ¥999.99 (Utilities Unit Price).
- Effective method: Changes apply immediately; future bills use new prices.
- Calculation: (Individual usage − property average usage) × unit price per utility. Water, hot water, and electricity are calculated separately and summed.
- Sum > 0: generates a Utilities Bill
- Sum ≤ 0: amount credited to wallet (Utilities Reward)
Default utilities billing day
- Date: Selectable from 1st to 28th.
- Bill generation: The system generates the previous period's utilities bill at night audit on the morning after the billing day. Final-period bills are not limited by this date and generate at night audit the day before checkout.
App mandatory priority payment
Corresponds to the App Mandatory Priority Payment toggle.
| Status | Description |
|---|---|
| Checked (default) | Guests must pay outstanding utilities bills before room charge bills |
| Unchecked | Guests may pay in any reservation |
Effective rules:
- When turned off: existing and future outstanding utilities bills no longer require priority payment.
- When turned on: same logic applies in reverse.
Scope:
- Affects Guest App payment flow only.
- Console manual payment is not restricted.
Related
None