STL Cookbook

Create a group chat

Create a group chat in Console group chat management and auto-add members by role.

Prerequisites

None

Steps

Go to Support CenterGroup chat management.

Click New group chat in the top-right corner of the page.

In the dialog, fill in:

  • Group chat name
  • Roles: select from the dropdown; multiple roles allowed

Click Confirm.

The system creates the group chat and automatically adds all users under the selected roles.

The new group chat dialog includes group chat name and multi-select roles; the primary button is Confirm.

Result

The group chat is created and users under the selected roles are added automatically.

FAQ

On this page