STL CookbookRun night audit
Night auditors run day-end night audit from the check-in & check-out workbench after daily work is clear.
Night auditors (or the duty manager) run this after hotel / long-stay / hourly pending items and sublets are cleared. Do not force day-end while pending rows remain.
Entry: Console → Room reservations → Check-in & Check-out → Night Audit.
Prerequisites
- On the check-in & check-out board, hotel / long-stay / hourly pending reservations and sublets are all handled (Night Audit is purple / highlighted).
- Current time is after 24:00 today; before 24:00 the system blocks the run.
- Operator has night-audit permission.
Board fields and labels: Check-in / Check-out board.
Steps
Confirm ready
When each tab’s pending count is zero, Night Audit turns purple / highlighted.
Run night audit
Click Night Audit.
If before 24:00, a dialog blocks the run — close it and retry after midnight.
If after 24:00, confirm and wait; do not close the page. The system runs in reservation:
- CRS night audit
- Finance night audit
- Housekeeping night audit
- Night audit complete
The dialog shows progress for those four steps; the board refreshes when done.
Result
- Progress finishes with a completion message and the board refreshes.
- If interrupted, the dialog links to unfinished items; after fixing them, click Retry.
FAQ
- Night audit was interrupted — what should I do?
- What is the linked reservation indicator for?
- What does "room authorization incomplete" mean? How do I fix it?