Monthly metrics dashboard

View by year, month, or day. Data is as of the day before the business date.

Room nights sold (RN Sold)

Complimentary rooms are excluded from room nights by default; you can choose to include them.

• Room nights: total sold nights (hotel + long-stay)
• Hotel: hotel sold nights (including successful sublet nights)
• Long stay: long-stay sold nights

Occupancy (OCC)

• Definition: sold nights as a share of available nights
• Calculation:
  • OCC = total sold nights ÷ (total room nights − OOO room nights)
  • Hotel = hotel sold nights ÷ (total room nights − OOO room nights)
  • Long stay = long-stay sold nights ÷ (total room nights − OOO room nights)

Total room nights: for all of March, total room nights = physical rooms × days in month (31). For Mar 1–20, total room nights = physical rooms × 20.

Total revenue

Includes: hotel room revenue, long-stay room revenue, Dayuse revenue, adjusted room revenue, and other income (damage, retail, etc.). Includes service charge; excludes tax.

Room revenue

• Total room revenue = hotel + long-stay + Dayuse + adjusted room revenue
• Includes service charge; excludes tax

Average daily rate (ADR)

• Definition: average price per sold room
• Calculation:
  • ADR = total room revenue ÷ total sold nights
  • Hotel = hotel room revenue ÷ hotel sold nights
  • Long stay = long-stay room revenue ÷ long-stay sold nights

Revenue per available room (RevPAR)

• Definition: average revenue per available room
• Calculation: room revenue ÷ (total room nights − OOO room nights)

GOP and GOPPAR

• GOP = total revenue − operating costs
• GOPPAR = GOP ÷ (total room nights − OOO room nights)

Cost data: configure under Console → Finance → Cost & Budget.

Long-stay data

• Sold nights: as above
• Room revenue: long-stay room charge + adjustments; includes service charge, excludes tax
• Check-ins: long-stay reservations checked in within the period
• Check-outs: long-stay reservations checked out within the period

Sublet data

• Total sublet nights: all nights listed for sublet
• Sublet rate: total sublet nights ÷ long-stay sold nights
• Successful sublet nights: when a sublet room is assigned to a hotel reservation and passes night audit; +1 night per audit
• Sublet success rate: successful sublet nights ÷ total sublet nights
• Sublet revenue: hotel room charge (ex tax) − sublet reward (long-stay room charge incl. tax − sublet service fee)

Wallet

Total rewards given in the period for sublet / utilities / manual adjustments.

Hotel data

• Sold nights: as above
• Room revenue: hotel room charge + adjustments; includes service charge, excludes tax
• Direct channel nights: share of hotel sold nights from direct channel reservations in the period
• Direct channel room revenue: share of hotel room revenue (ex tax) from direct channel in the period

Dayuse data

• Rooms sold: Dayuse unit count
• ADR: Dayuse revenue ÷ rooms sold
• Dayuse revenue: Dayuse charge + adjustments; includes service charge, excludes tax
• Share of room revenue: Dayuse revenue as % of total room revenue

Related

None